Introduction
Electromax Systems Limited ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us for electrical services.
Information We Collect
We may collect the following types of information:
- Contact information — name, phone number, and email address when you submit our contact form or call us.
- Project details — information you provide about your electrical service needs.
- Usage data — basic information about how you interact with our website via standard web analytics.
How We Use Your Information
We use the information we collect to:
- Respond to your service inquiries and provide quotes
- Schedule and complete electrical work at your property
- Send follow-up communications related to your project
- Improve our website and services
We do not sell, rent, or trade your personal information to third parties.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Contact form submissions are retained for up to 2 years.
Third-Party Services
Our website may use third-party tools such as Netlify (form processing) and web analytics providers. These services have their own privacy policies and may collect anonymized usage data.
Cookies
Our website may use basic cookies to improve your browsing experience. We do not use tracking or advertising cookies. You can disable cookies in your browser settings without affecting your ability to use our site.
Your Rights
Under British Columbia's Personal Information Protection Act (PIPA), you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for non-essential uses of your information
Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Electromax Systems Limited
- 11045 78 Ave, Delta, BC V4C 1N6
- Phone: 604-754-1050